Group Strategic Services was established in 2011 to support the group’s brands in achieving their business goals.

Group Strategic Services uses the group’s scale and expertise to enhance efficiencies and keep costs down to benefit the various brands and operational businesses. This forms an effective operational backbone, allowing Pepkor to source and supply products – at the right price – to each of our 5 830 stores daily.

While Group Strategic Services manages key business elements, such as corporate and administrative services, the Pepkor brands are free to focus on servicing their customers and delivering on promises.

Corporate Services supports operating businesses through finance and treasury, human resources, internal audit, investor relations, legal, compliance and risk, marketing, and tax functions.

Centralising many of these day-to-day business and regulatory functions allow us to use our economies of scale to save administration costs, and it provides a holistic group approach to group compliance.

Pepkor Properties gives Pepkor’s brands the chance to grow through access to expert property knowledge and systems. Its comprehensive property offering includes:

  • property management;
  • identifying new locations;
  • preparing feasibility presentations;
  • payment of rental to respective landlords; and
  • the negotiation of leases and contracts.

Pepkor Properties is assisted by a financial and legal team that covers all aspects of property management.

Pepkor Installations was initially formalised in 2008 to service PEP. Today, it services all of Pepkor’s clothing and footwear brands. Pepkor Installations completes an average of 30 shopfitting projects per month, including new store rollouts and refurbishments. It also assists with the design and implementation of new-look stores.

Pepkor Sourcing & Services supports Pepkor’s clothing, footwear and homeware retailers in building strategic sourcing and technical capabilities. Key focus areas include:

  • 3D sampling;
  • local/regional sourcing opportunities;
  • supplier/enterprise development;
  • value-added sourcing; and
  • group contract negotiations.

The Pepkor Product Solutions (PPS) group sourcing office is based in Shanghai, China with a dedicated team of 80 people.

Pepkor Logistics provides a product distribution service for Pepkor’s clothing and footwear brands. Its cost-effective and reliable delivery network makes it easy for Pepkor brands to deliver on their value-for-money and service promises to customers.

Pepkor IT reduces operational costs and strengthens productivity for Pepkor’s retail businesses. With services that include strategy, engineering and development, Pepkor IT plays an important role in helping the group’s various brands to develop effective business and specifically technology solutions to operate in a competitive environment.

Pepkor Data & Analytics has collected data since 2011 to analyse customer and shopping behaviour and to help build better customer relationships. Data is used to provide an end-to-end solution for retail brands delivering communication initiatives to their customers. Customer communication is made more relevant by considering customer segments and preferences. Data includes the information of unique known customers, with various attributes and behavioural data describing the customer base.

Pepkor Payments and Lending was established as a group services support for the credit and lending businesses, Tenacity Financial Services and Capfin. Consumer insight, trends and payment testing are continuously explored to provide new and improved credit products and payment options.

Tenacity Financial Services has been part of Pepkor since 2007 and is a specialist in the management of in-store credit card programmes. It provides customer payment solutions to several Pepkor retail brands with a value proposition that includes private label cards, lay-bys, gift cards, virtual vouchers, payment applications, call centre and insurance sales.

Tenacity Financial Services’ credit programmes are highly regarded for their simple pricing structures, quick time to market and ongoing professional support.

Pep Clothing (PepClo) is a low-cost, high-volume mass manufacturer of school clothes and basic footwear that supplies PEP and Ackermans through six factory divisions.

PepClo is currently the largest manufacturing facility of its kind under one roof in South Africa, employing more than 2 000 people and delivering more than 11 million garments and flip-flops per year to retail outlets.