VALUE CREATION

We place our customers at the centre of everything we do.

HOW WE CREATE VALUE

In a challenging macro operating environment with limited growth prospects, we create value through the execution of our strategy. We are guided by our purpose to make a positive difference in the lives of our customers.

We leverage our unparalleled and expansive core traditional retail capability to extend our product and service offerings to financial services and telecommunications.

Our close proximity to customers allows us to reach them in the formalised market but also in the bustling informal market. Strategy execution is dependent on and influenced by our material matters.